Selma Finance - Database outage – Incident details

All systems operational

Database outage

Resolved
Major outage
Started over 2 years agoLasted 1 day

Affected

App

Operational from 5:24 AM to 5:24 AM, Major outage from 5:24 AM to 11:36 AM, Operational from 11:36 AM to 8:18 AM

Updates
  • Resolved
    UTC
    Resolved

    Database operations have been normal for the past 20+ hours.

  • Monitoring
    UTC
    Monitoring

    The database issues have been resolved and connections restored. Currently monitoring the situation. Access to the application via web and mobile app has been restored.

  • Update
    UTC
    Update

    We are currently working on restoring access to database instances. While this work is underway, there is no access to Selma using the mobile or web apps. This does not impact the security of your funds and investments, which remain safe.

  • Identified
    UTC
    Identified

    Major outage. Problem is identified and fixes are under way.

  • Investigating
    UTC
    Investigating

    App cannot be accessed at the moment. This incident was created by an automated monitoring service.