Selma Finance - Database outage – Incident details

All systems operational

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Database outage

ResolvedMajor outage26 hours 53 minutes

Affected

App

Major outage from 5:24 AM to 11:36 AM, Operational from 11:36 AM to 8:18 AM

  • ResolvedUTC

    Database operations have been normal for the past 20+ hours.

  • MonitoringUTC

    The database issues have been resolved and connections restored. Currently monitoring the situation. Access to the application via web and mobile app has been restored.

  • UpdateUTC

    We are currently working on restoring access to database instances. While this work is underway, there is no access to Selma using the mobile or web apps. This does not impact the security of your funds and investments, which remain safe.

  • IdentifiedUTC

    Major outage. Problem is identified and fixes are under way.

  • InvestigatingUTC

    App cannot be accessed at the moment. This incident was created by an automated monitoring service.